Frequently Asked Questions

Why not hire a full time devops engineer?

In some cases it might be the correct thing to do! But, hiring the right person can be extremely challenging. It's also very costly - most DevOps engineers are typically paid £90,000+ a year.

What kind of requests do you handle?

We handle a broad spectrum of technical infrastructure work. From deploying or migrating new workloads to the cloud, optimising costs in your current cloud infrastructure, securing your cloud environment, and nitty gritty application performance optimisation.We can also provide solutions architecture services and advice to help you craft the perfect cloud environment for your workloads.

How fast will requests be processed?

This depends on the type of request. But on average, requests are completed within 3-5 working days.

Do you help developers use the systems and infrastructure?

Yes! We want to make sure all developers fully understand the systems they are using to empower them to build upon them in the future. We provide documents explaining technical decisions and presentations about cloud products.

Any refunds?

Due to the specialised nature of the work, refunds are not currently possible.